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CARE & REPAIRS

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Understanding how to care for and protect your jewelry can make a world of difference in maintaining its beauty and original condition.

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WARRANTY AND REPAIRS

Corso guarantees all its products against manufacturing defects under normal consumer use for a period of 60 days after purchase.

This limited warranty does not apply to damage due to accident, abuse or misuse of the product.

Stone chips or scratches on metal finishes caused by bumps or drops are not included in the warranty.

Gold or rhodium plated pieces may discolor over time due to the PH (acidity) of the skin, which is not guaranteed after 60 days.

For better care and maintenance of the products, we invite you to read the usage guide.

Parts repaired in third-party institutions automatically lose the warranty.

Defective items must be returned within 60 days of purchase date and include the original sales receipt to qualify for warranty. After 60 days from the date of purchase, defective jewelry will be processed as a repair, these may have an extra cost depending on the repair required.

REPAIR INSTRUCTIONS

To request repair or warranty (if you comply with the points previously established), send us an email to info@corso.mx and include the following information:

  • Full name
  • Contact number
  • Shipping Address
  • Branch where the purchase was made
  • Photo of the piece
  • Detailed description of the repair
  • Purchase receipt (for warranty coverage)

Upon receipt of your information, a representative from our customer service team will inform you if it is appropriate for warranty or repair at cost.

The parts can be taken for warranty or repair to any of our branches or sent directly to our corporate office located at:

124 Los Robles Street

Fracc. The oaks

Zapopan, Jalisco

Mexico CP. 45134

If sent to our corporate office, the shipping costs must be paid by the customer.

USE

Remove jewelry before performing manual tasks to avoid physical damage or exposure to chemicals and cleaning fluids.

Wear jewelry after applying cosmetics, perfumes and lotions, as these may contain chemicals that often damage jewelry.

Avoid contact with water, particularly chlorinated water, as this can react with the leather and metals found in your jewelry causing color changes and even structural damage. As a result of this, it is a good idea to remove your jewelry before taking a bath, entering a pool or spa.

Leather can stretch or relax over time; Stretching is not a defect of this product. As a natural characteristic of genuine leather, you may notice mild shading and variations in color. You may also experience a change in leather color due to the oils in the skin and the PH of each individual.

CLEANING

Clean jewelry often with a soft jewelry polishing cloth to remove oils and contaminants from the air.

Use jewelry polishing cloths for best results on metals. Using thickly woven fabrics or paper towels may cause scratches.

If you want to remove salt from the piece, moisten it with warm purified water and mild soap to clean the jewelry. Using warm purified water is the best option for cleaning your jewelry as hot water can react with cleaning products and cause discoloration or corrosion. Do not use detergents, bleaches, baking soda or ammonia-based cleaners as they are abrasive.

STORAGE

Store jewelry in a cloth-lined box or cloth bag to prevent pieces from shifting and getting scratched.

Sometimes jewelry can look dull or tarnished after prolonged wear, especially metals. To prevent metals from oxidizing, store individual pieces of jewelry in closed plastic bags.